Terms & Conditions

Deposit, payment, supplements:

We require a £100 non-refundable deposit per person. There is a 7 day cooling off period after making the deposit during which time the £100 is refundable should you change your mind for any reason and cancel your booking in writing (by email).

Full payment is required eight weeks before departure. Provided there is space, bookings can be accepted until the date of departure, but for bookings within eight weeks of departure, immediate payment in full is required. Payment from abroad must be made by credit card, or by banker's draft in £ sterling drawn on a UK clearing bank (and not by personal cheques).

Cancellations:

If you cancel: (a) More than eight weeks before departure, the deposit is forfeited. (b) Less than eight weeks before departure, the following percentage of the total fee is retained or payable, even if the balance remains outstanding: 4 - 8 weeks: 40%; 2 - 4 weeks: 60%; 1 - 2 weeks: 75%; less than one week: 100% of holiday and transfer fee retained or payable. In many cases, cancellation fees are covered by insurance.

Notification of the cancellation of the holiday must be given in writing to us and to the flight company immediately - failure to do so may prejudice your entitlement to claim a refund. No refunds can be made once participants are in their place of destination.

If you wish to switch holidays within the current season (subject to availability), an admin fee of £20 will be charged and the cancellation policies for the first holiday will still apply to the new holiday.

Travel Insurance:

All participants must provide us with the name of their insurance company and policy number together with the 24-hour emergency contact number.

Disclaimer:

We believe all the information in our brochure is correct when we go to press. However, due to staff cancellations, weather conditions, low bookings, maintenance work, mechanical faults, civil unrest or other situations outside our control, some amenities or courses described may become temporarily or permanently unavailable. We reserve the right to make changes to our programme, courses or facilitators. We are not travel agents or flight carriers and therefore do not take responsibility for flight arrangements, delays or cancellations.

We do not accept liability for any costs incurred as a result of any of the following: Cancellations, delays or changes caused by war, threat of war, closure of airports, civil strife, industrial action, natural disaster, technical problems with transport, or other events beyond our control including those mentioned in the preceding paragraph; participants' medical or psychiatric conditions which may develop during or subsequent to the holiday; loss of, or damage to, personal property of participants.

Please Note: The holiday does not provide individual therapy, and is not suitable for people who cannot take responsibility for themselves.

Flights:

Skyros does not sell flights. It merely advises customers to book through ATOL bonded companies. It does not, therefore, accept responsibility for costs incurred due to delay or cancellation of these flights, or loss of/damage to baggage, and it cannot refund fees.

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